FAQ: A guide for what to do if you haven’t received a ballot for the 2016 Labour leadership election.

1.    When should I expect to receive a ballot?

If you are a full member who joined before 12 January 2016, you should receive an email allowing you to vote online on or soon after Monday 22 August, with a postal ballot paper arriving between 26 August and 3 September. If you are a registered or affiliated supporter, your email allowing you to vote online should arrive in the seven days starting Wednesday 24 August.

2.  I paid £25 to vote in the leadership contest. Can I still vote after the result of the court case?
The judgment in the Court of Appeal did not affect the status of current registered supporters.

3.   I haven’t had any contact from the Labour Party since I signed up to vote – should I be concerned? 

You should have received an email confirming your registered supporter status. If this is not the case please contact the Labour Party on 0345 092 2299. Some people are now being sent emails telling them that they are not being allowed a vote. If you received such an email, please fill in the contact form below.

4.   How can I find out if I’m definitely eligible to vote?
The Jeremy for Labour campaign has created a vote-check tool you can use now or call the Labour Party: http://votecheck.jeremyforlabour.com

5.  I think I might have been excluded from voting – how can I get an answer from Labour?
If you joined as an individual member on or after 12 January 2016, and you have not also joined as a registered supporter, you will not have a vote. Otherwise, contact the Labour Party on 0345 092 2299.

6.   Can I appeal if I think my vote has been taken away?
Members have a right to appeal, which should be explained in the email from the Labour Party that has taken away your vote. Registered supporters unfortunately do not have a right to appeal.

If you haven’t received a ballot paper and think you need advice visit – http://www.whycantivote.com